At pk36, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect from players across Pakistan, why we collect it, how we use it, and the rights you have over your own information.
All personal data transmitted between your device and pk36 is protected using industry-standard SSL/TLS encryption. Whether you are logging into your pk36 account, making a deposit via JazzCash or EasyPaisa, or updating your profile, every exchange is encrypted in transit.
pk36 collects identity documents — including your Pakistani CNIC — solely for age verification, fraud prevention, and regulatory compliance. Your KYC documents are stored securely, never sold, and never shared with third parties outside of our licensed verification partners.
pk36 does not sell, rent, or trade your personal information to marketers or unrelated third parties. Data shared with service providers — such as payment processors and game studios — is strictly limited to what is needed for the service they deliver to you.
Data about your betting activity and session behaviour is used to power our responsible gaming tools — deposit limits, loss limits, and self-exclusion. These tools exist to protect you, and the data driving them is never used for profiling or targeted advertising.
Most pk36 players across Karachi, Lahore, Islamabad, and Faisalabad access the platform on mobile. Our security architecture is built mobile-first, with session tokens, device fingerprinting, and secure cookie handling optimised for smartphone use.
You have clear rights over your personal data — access, correction, deletion, and portability. pk36 provides straightforward processes to exercise these rights through our support team, with responses provided within the legally required timeframes.
This Privacy Policy explains how pk36 handles the personal data of all registered players in Pakistan. By creating a pk36 account or using pk36.club, you confirm that you have read and understood this policy. If you have questions at any point, our 24/7 support team is reachable at [email protected].
This Privacy Policy ("Policy") is issued by pk36 ("pk36", "we", "us", "our") and applies to all personal data collected through the pk36 website at pk36.club, any associated mobile-optimised interface, and all related services offered to players in Pakistan and elsewhere.
pk36 is committed to handling your personal information with transparency, integrity, and respect. We collect only what we need, use it only for legitimate and lawful purposes, and give you clear rights over your own data.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are available on pk36.club. Together these documents form the complete framework governing your use of pk36 services.
We may update this Policy from time to time. The effective date at the top of this page reflects the most recent revision. We will notify registered players of material changes via the contact details on their account before those changes take effect.
pk36 collects personal data from you in several ways — directly when you register and use our services, automatically when you interact with our platform, and occasionally from third parties such as payment processors and identity verification providers.
When you create a pk36 account, we collect the following information:
Before processing withdrawals, pk36 is required to verify your identity. This involves collecting:
When you deposit or withdraw using JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, or other accepted payment methods, we record:
pk36 logs all gaming and betting activity on your account, including:
When you access pk36.club, our systems automatically collect:
pk36 applies a data minimisation principle — we only collect personal information that is genuinely necessary for the purpose stated. We do not collect your social media profiles, biometric data beyond identity verification requirements, or any sensitive personal data beyond what KYC and responsible gaming obligations require.
pk36 uses the personal data we collect for the following specific purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data, contact details | Contract performance |
| Age & identity verification (KYC) | CNIC, selfie, address proof | Legal obligation |
| Processing deposits & withdrawals | Financial transaction data | Contract performance |
| Fraud prevention & security | Technical data, device data, transaction data | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation & legitimate interest |
| Customer support | Contact details, account history | Contract performance |
| Service improvement & analytics | Technical data, aggregated usage data | Legitimate interest |
| Promotional communications | Email, phone (with your consent) | Consent |
| Legal & regulatory compliance | All applicable data categories | Legal obligation |
pk36 does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you, except where required for fraud prevention or responsible gaming interventions, in which case you have the right to request human review of any such decision.
pk36 processes your personal data only where a valid legal basis exists. The four main bases we rely on are:
pk36 does not sell, rent, or trade your personal data. We share your data only in the following circumstances and only to the extent strictly necessary:
pk36 works with carefully selected third-party service providers who process data on our behalf, including:
All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than delivering their contracted service to pk36.
pk36 may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of pk36, its players, or third parties.
In the event of a merger, acquisition, or sale of all or part of pk36's business assets, your personal data may be transferred as part of that transaction. We will notify affected players before their data is transferred and becomes subject to a different privacy policy.
pk36 has never sold personal data to third-party advertisers, data brokers, or marketing networks, and we have no intention of doing so. Your data exists to help us provide you with a safe, fair, and enjoyable gaming experience — nothing else.
pk36.club uses cookies and similar tracking technologies to operate the platform, remember your preferences, keep your session secure, and understand how players interact with the site. This section explains what we use and why.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, CSRF protection | No — required for the site to function |
| Functional | Language preferences, currency selection (PKR), responsible gaming settings | Yes — via cookie settings |
| Analytics | Aggregated usage statistics, page performance, error tracking | Yes — via cookie settings |
| Marketing | Tracking promotional campaign effectiveness (only with your consent) | Yes — consent required |
You can control cookie preferences through the cookie settings panel on pk36.club, or through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your pk36 account and using core platform features. Most Pakistani users access pk36 via mobile browsers — consult your device's browser settings menu to manage cookies on mobile.
pk36 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:
After the applicable retention period, data is securely deleted or anonymised in accordance with our internal data destruction procedures. Anonymised aggregated data may be retained indefinitely for statistical analysis purposes, as it can no longer be linked to any individual.
As a pk36 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] — we will respond within the timeframes set out below.
These rights apply to all registered pk36 players in Pakistan. Requests are processed within 30 days.
Request a copy of all personal data pk36 holds about you. We will provide a structured data export within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update many details directly from your account dashboard.
Also known as the "right to be forgotten". You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You may request that we restrict processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
Where processing is based on your consent or a contract, you may request your personal data in a structured, machine-readable format for transfer to another service.
You have the right to object to processing based on legitimate interests, including direct marketing. You can opt out of pk36 marketing communications at any time via your account settings.
pk36 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
While pk36 takes all reasonable technical and organisational measures to protect your data, no system is completely immune to security risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pk36 will notify you without undue delay in accordance with applicable data protection requirements.
You also play a role in keeping your account secure. Never share your pk36 password with anyone — our support team will never ask for it. If you suspect your account has been compromised, contact [email protected] immediately.
If you discover a potential security vulnerability in pk36.club or believe your account has been accessed without your authorisation, please report it to our security team immediately at [email protected]. Do not attempt to exploit any vulnerability — responsible disclosure helps protect all pk36 players across Pakistan.
pk36 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21.
Our registration process includes age verification steps, and all accounts are subject to KYC verification before withdrawals are processed. Where we discover — through any means, including parental notification — that a person under 21 has registered an account, we will:
If you are a parent or guardian and believe your child has registered on pk36.club, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act without delay.
pk36 operates under international gaming standards and some of our service providers — including game studios, cloud infrastructure providers, and identity verification partners — may process data in countries outside of Pakistan. Where personal data is transferred internationally, pk36 ensures appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Pakistan.
Safeguards used for international transfers include:
If you would like more information about the specific safeguards applied to any particular international transfer, please contact us at [email protected].
pk36 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Where changes are material — meaning they significantly affect how we collect or use your personal data — we will provide advance notice to registered players via email or via a prominent notice within the pk36 platform before the changes take effect. Your continued use of pk36.club after the effective date of any updated Policy constitutes your acknowledgment of those changes.
We encourage you to review this Privacy Policy periodically to stay informed about how pk36 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk36 handles your personal data, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.
For general questions about this Policy or how your data is used, contact our support team:
Email (plain text — not a link):
[email protected]
Response Time: We aim to respond to all privacy-related enquiries within 72 hours. Complex data subject access requests will be fulfilled within 30 calendar days of identity verification.
Languages: English (primary). Our Pakistani support staff can also assist in Urdu where required.
To formally exercise any of the rights described in Section 8 — including access, erasure, rectification, portability, or objection — send a request to [email protected] with the subject line "Data Rights Request" and include your registered email address and account username so we can verify your identity before processing the request.
If you are not satisfied with how pk36 has handled your personal data or responded to a privacy request, you have the right to escalate your complaint. We encourage you to contact us first so we have the opportunity to resolve the matter directly — we take all complaints seriously and will investigate thoroughly.
Where a complaint cannot be resolved directly, you may escalate the matter to the relevant data protection or gaming regulatory authority in the jurisdiction applicable to your situation. pk36 will cooperate fully with any such regulatory investigation.
Your privacy is protected by pk36's comprehensive data security framework. Register today, deposit in PKR via JazzCash or EasyPaisa, and enjoy cricket betting, live casino, and hundreds of slots — all on one platform. 21+ only.